Returns & Exchanges
14-day Return Policy.
- We accept returns for all items for exchange only.
- Items must be returned/exchanged within 14 days of receiving your order
- Items must be returned in their original condition; unopened and in resalable condition.
- Proof of purchase is required, please see the return form and include in your return post.
- We are not required to provide a refund if you change your mind or make the wrong selection.
- If item is faulty, it may be returned for a full refund or exchange.
If the item/s returned does not meet our Return Policy it will be sent back to you, to the original shipping address from your order.
Please contact sales@ecs.net.au if you have any questions or concerns.