Returns & Exchanges

14-day Return Policy.

- We accept returns for all items for exchange only. 
- Items must be returned/exchanged within 14 days of receiving your order
- Items must be returned in their original condition; unopened and in resalable condition.
- Proof of purchase is required, please see the return form and include in your return post. 
- We are not required to provide a refund if you change your mind or make the wrong selection. 
- If item is faulty, it may be returned for a full refund or exchange. 

 If the item/s returned does not meet our Return Policy it will be sent back to you, to the original shipping address from your order. 

Please contact sales@ecs.net.au if you have any questions or concerns.